New 2020 Honda Accord Sport near Ann Arbor, MI

“ I had an issue with my car not starting on cold mornings. My car had already been in with Fischer service two weeks prior for the same issue (a battery was replaced at that time). During this visit, I also asked that an oil change be performed. It turns out that my second issue with my car not starting well was because the clamp attaching the cable to my battery was severely rusted and there was no good connection (which is probably something that should have been caught when they changes the battery, the first time I brought my car in). Todd Van Allen let me know what was wrong and did not charge for the clamp replacement. But, when I went to pick my car up, the oil change I requested was not performed, and I could not stay any longer to get it done, which meant a another trip back to Fischer for this, with my young kids in tow! Now service advisor Jordan shined ... very brightly. When I brought my car back in later that same morning, he said the oil change would be free, however, I informed him I get all my major services done at Fischer, so my oil changes are free already, under that agreement. Jokingly, I said to Jordan, "what else can you do for me?" Without hesitation, Jordan said they could do a free tire rotation, for my troubles. WOW!!! That was GREAT customer service, and I felt really taken care of, like Jordan understood that time is valuable and repeat trips can be such a hassle. This turned the situation completely around for me. I appreciated the freebie and, to boot, my car was washed before it was returned to me!! Thank you Jordan -- you gave great customer service, and I really do appreciate it. ”

“ The service team exceeded my expectations! Mr. Frazier provided exceptional customer service and my vehicle was ready for pickup the same day as promised! Outstanding! ”

“ I have been going to Fischer Honda for almost 20 years. The service is always exceptional, accessible and timely. From Becky to Kelly in the selling/leasing area to the service team, there would be no reason for me to shop/look anyplace else. ”

“ I'm going there since 2011, very cooperative and helpful people. Sake and service people are very nice. For service every time it doesn't take too long, but good service. ”

“ It was very helpful and fast service. I greatly appreciate it after the rude experience I had at Germain Honda a few days ago. It's the second time I've visited the store for this vehicle and I'm very pleased. ”

“ Todd, Jordan, Otis and Darryl are wonderful representatives of the best in customer service. They listen carefully to what I have to say about my vehicle's problem and take careful notes. They communicate properly to the technicians and call to let me know what needs to be done and the cost. I definitely feel they have my best interests in mind. They try to save me money but without sacrificing the quality I expect from Honda. I have never been disappointed in the service or the quality of the repair work. And just a note about the office staff...they are highly efficient and very polite! I give them all a "5." ”

“ Way better that the one in Lansing. Friendly staff and fair negotiation. Went with my friend to buy honda crv from Lansing as the one in Lansing has horrible customer representative. ”

“ Purchased a vehicle with Brandon Foster, and we were very happy with the customer service. ”

“ The personal attention that I received, in regard to a small part replacement, was unexpected in the level of detail and good communication to resolve the problem and to address my understanding of the function of the part. The service exceeded my expectation! ”

“ I appreciate Kelli so much for caring and her kindness. I appreciate Jordan for taking extra care of me..He is wonderful. I appreciate all the service men who work on my car as well. Everyone does EXCELLENT SERVICE!! I feel I can trust their word. It’s hard to find businesses that show that high of quality for me as a customer. ”

“ Jordan was wonderful. Patient and professional with my questions and concerns. I appreciated his calm demeanor and timely contacts. Diane ”

“ Mike was very thorough. I mentioned what I wanted in my vehicle and he went to work finding the vehicle that not only met but exceeded my expectations. I thought about leaving and getting a Toyota but he made me want to stay with Fisher Honda. ”

“ Had an 8 o’clock appointment took me right in. Otis was very pleasant and took care of my needs. Would definitely be back to this dealership ”

“ Fischer stepped up when my usual dealer would not. The dealer I have used for several years was on the fence about honoring a repair that clearly should have been covered by the certified warranty I was promised when I purchased the vehicle. Not only did Fischer get me in 3 weeks earlier than my usual dealer, but they offered me a loaner for the 24 hours I was without a car. Just when I thought that I may never by another Honda Certified vehicle again, Jordan changed my mind. Many thanks Jordan, and Fischer Honda! ”

“ The team at Fischer Honda was very professional and helpful. They also researched another issue with a lost Key Fob I had. One of the best dealer experiences I have ever had. ”

“ Great place with quick service. ”

“ I enjoyed my experience at Fischer Honda, and the staff. I have been a long time customer, and still continue to get the same great treatment and service as on day one. My sales guy Eddie was very helpful and answered any questions we had. We were overall very pleased with the care and service we got. ”

“ Quickly in and out, as usual. Advised me of future visits and costs so I can plan my finances. Just remember to put paper in the printer. ;) ”

“ Grat place! Grat people!!!! ”

“ Only problem I had was having to wait over an hour to get a shuttle ride home. Other than that, everything was fine. Everyone was very nice and helpful. ”

“ I was contacted and informed that I heeded new filters when I brought in my car for oil change. I appreciated that and I gave Jordan my consent to replace the filters . My car is always clean when I pick it up which I love!! The best part is the communication from service department. Everyone is very kind and courteous! Thank you, Fischer Honda ”

“ i sorta soured on going to Victory in Plymouth where i bought my HR-V, two yrs ago.. for it's first oil change... i have a good friend who is a master Honda mechanic i go to... they left my cowl loose under the filter and didn't put the caps back on my tire stems causing my trip to Pennsylvania a bit of concern for me in February... but, Fischer for $20 bucks even washed my car, plugged the hissing tire, and even made the fronts 32 lbs, and backs 30 like i asked for Winter... i'll use them as i live in Ypsi and they are much closer... don't even ask me about my treatment at Germain by their sales staff... thank you, Todd Van Allen for your service advise! ”

“ Called Service because we noticed a substance leaking from our CRV. Todd said they could look at it the next day, but I was concerned and asked if I could bring it in that day just in case everything leaked out and I would have to tow the car. He said sure. I brought it in and Service got right on it. What a relief to find out it was just an overflow from the heating/cooling system. But I appreciated it so much that I didn't have to wait and wonder thanks to Todd and the Service Dept. No charge. ”